RE:

From: Biesot, Gerard (Gbiesot@netapp.com)
Date: Fri Sep 21 2001 - 01:37:38 EDT

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    Hi Jordan,

    It looks that the memory in slots J27 & J30 is broken. Please send me your filer s/n and shipping details and we will send you the new memory.

    Rgds,

    Gerard

    ********************************
    Gerard Biesot
    Customer Support Manager EMEA
    phone: +31 (0)23 5686967
    cell: +31 (0)6 54315465
    ********************************

    -----Original Message-----
    From: Jordan Share [mailto:iso9@phantasticant.com]
    Sent: Friday, September 21, 2001 3:49 AM
    To: 'Toasters@Mathworks.Com'
    Subject:

    We have gotten several messages of the following type:

    Mon Sep 17 10:25:59 PDT [raid_xor_server:CRITICAL]: 206 CORR SYS ERR 201 eia:1146dc058b20000 fs:254f400 eis:0 isr:80000001 SYS ECC error on DIMM J27 at address=0x1146dc0, bit=31.
    Mon Sep 17 10:37:28 PDT [idle_thread0:CRITICAL]: 207 CORR SYS ERR 201 eia:f71874058b20000 fs:2b1f400 eis:0 isr:80000001 SYS ECC error on DIMM J27 at address=0xf718740, bit=31.Wed Sep 19 01:03:53 PDT [GbE-II/e8:CRITICAL]: 212 CORR SYS ERR 201 eia:1dc7590058b20000 fs:256f400 eis:0 isr:80000001 SYS ECC error on DIMM J30 at address=0x1dc75900, bit=31.
    Wed Sep 19 01:25:09 PDT [idle_thread0:CRITICAL]: 213 CORR SYS ERR 201 eia:11149bc058b20000 fs:2b4f400 eis:0 isr:80000001 SYS ECC error on DIMM J30 at address=0x11149bc0, bit=31.
    Wed Sep 19 01:40:22 PDT [idle_thread0:CRITICAL]: 214 CORR SYS ERR 201 eia:19c54f8058b30000 fs:2b0f400 eis:0 isr:80010001 SYS ECC error on DIMM J30 at address=0x19c54f80, bit=31.
    Wed Sep 19 07:01:22 PDT [ispfc_main:CRITICAL]: 216 CORR SYS ERR 201 eia:1ecda80058b20000 fs:2d7f400 eis:0 isr:80000001 SYS ECC error on DIMM J30 at address=0x1ecda800, bit=31.

    As near as I can tell, this indicates that a DIMM (or 2) has gone bad. Is that the case? Or is some level of these errors considered to be normal?

    Here's the output of "grep -c "CORR SYS ERR" over the last few messages files:

    messages.5:0
    messages.4:3
    messages.3:6
    messages.2:16
    messages.1:160
    messages.0:17
    messages:14

    So, it looks to me like this developed somewhat recently. Should I be worried about this?

    Thanks,
    Jordan

    This archive was generated by hypermail 2b29 : Fri Sep 21 2001 - 01:41:26 EDT